MIS Case I

MIS Case I Title: The Broadway Café FINAL SUBMISSION DEADLINE: March 30, 2016 THE BROADWAY CAFÉ BROOKLYN, NY 11201 You have recently inherited your grandfather’s coffee shop, The Broadway Café, which is conveniently located on Fulton Mall in downtown Brooklyn, NY. The location of the café is within a block from LIU Brooklyn Campus. The cafe offers many different kinds of specialized coffees, teas, a full service bakery, and homemade sandwiches, soups, and salads. Your grandfather first opened The Broadway Cafe in 1952 and it was a local hotspot for many years. Unfortunately, business has been steadily declining over the last five years. Although your grandfather was an expert at running the coffee shop, it is outdated. There are no computers in the store and all ordering takes place manually. Your grandfather had a terrific memory and knew all of his customers by name, but unfortunately, none of this information is located anywhere in the store. The family recipes for the baked goods and soups are also stored in your grandfather’s memory. Inventory is tracked in a note pad, along with employee payroll, and marketing coupons. The Cafe does not have a Web site, uses very little marketing except word-of-mouth, and essentially still operates the same as it did in 1952. As the owner and chief operating officer of The Broadway Café, you will take advantage of business practices discussed in BUS 110 – Foundations of Management Information Systems to increase profits, keep the business running, and bring the cafe into the 21st century. COMPETITIVE ADVANTAGE To survive and thrive, an organization must create a competitive advantage. A competitive...

MIS Case II

MIS Case II Title: The Broadway Café-Business Process Reengineering DRAFT DUE DATE: March 16, 2016 EXTENDED DUE DATE: March 23, 2016   THE BROADWAY CAFÉ BROOKLYN, NY 11201 You have recently inherited your grandfather’s coffee shop, The Broadway Café, which is conveniently located on Fulton Mall in downtown Brooklyn, NY. The location of the café is within a block from LIU Brooklyn Campus. The café offers many different kinds of specialized coffees, teas, a full service bakery, and homemade sandwiches, soups, and salads. Your grandfather first opened The Broadway Café in 1952 and it was a local hotspot for many years. Unfortunately, business has been steadily declining over the last five years. Although your grandfather was an expert at running the coffee shop, it is outdated. There are no computers in the store and all ordering takes place manually. Your grandfather had a terrific memory and knew all of his customers by name, but unfortunately, none of this information is located anywhere in the store. The family recipes for the baked goods and soups are also stored in your grandfather’s memory. Inventory is tracked in a note pad, along with employee payroll, and marketing coupons. The café does not have a Web site, uses very little marketing except word-of-mouth, and essentially still operates the same as it did in 1952. As the owner and chief operating officer of The Broadway Café, you will take advantage of business practices discussed in BUS 110 – Foundations of Management Information Systems to increase profits, keep the business running, and bring the café into the 21st century. Business Process Reengineering A business process...

MIS Case Report Guidelines

Template for your Analysis of the MIS Cases Your analysis should include 4 Sections and the overall length should not exceed two Pages. If you have additional graphs, diagrams or other artifacts to support your analysis, please include them as an appendix. The 4 sections are: Issue(s): Brief summary of the case and issues. Put only the prominent points. Write clearly and concisely. Do NOT use first or second personal pronouns. This opening section should make it immediately clear what case study and what issue(s) are being addressed. Concept(s): Define the MIS theory discussed or referenced either implicitly or explicitly, by the case. Define any concepts that the reader needs to fully understand the case and your analysis. Do NOT mention the case here specifically. The focus should be on theory, concepts, and definitions. You may use bullet points here. Discussion/Analysis: Discuss and analyze the case by responding to all of the focus questions. Make sure you bring out the salient points as they relate to your learning in class and MIS concepts. After analyzing the details of the case, it is appropriate to discuss how specific issues in the case have broader application beyond the case, if any. Recommendation(s): Give your recommendations as you put yourself in a top management role. Make sure you provide a balanced perspective. For example, when making a recommendation explain both the rationale for a recommendation (the why) as well as its feasibility (the how). Notes: Make sure you include the names of all group members Do not use first and second personal pronouns Do not begin sentences with and, but, or due...